Privacy Policy

Effective September 26, 2026

Southern Tier Tech respects customer privacy and uses personal information to provide, schedule, document, bill for, and communicate about requested services.

Information We Collect

We may collect your name, service and billing addresses, phone number, email address, appointment information, equipment and warranty information, service history, estimates, invoices, payments, job photographs, and communications with us.

How We Use Information

We use this information to schedule and perform service, communicate about appointments and jobs, provide estimates and invoices, process payments, maintain service and equipment records, respond to questions, operate our business, and meet legal, accounting, insurance, and regulatory obligations.

SMS / Text Messaging

Customers may voluntarily consent to receive service-related text messages from Southern Tier Tech, including appointment confirmations and reminders, technician arrival or service updates, estimates, deposit or payment links, and responses to customer inquiries. Message frequency varies. Message and data rates may apply. SMS consent is not a condition of purchasing or receiving services.

Reply STOP to opt out and HELP for assistance.

We do not sell or share SMS opt-in data, mobile phone information, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

Service Providers

We may use service providers for communications, payment processing, scheduling, hosting, accounting, and other business operations. Information is provided only as reasonably necessary to perform those services. SMS opt-in and consent information is excluded from sharing for third-party marketing or promotional purposes.

Data Security

We use reasonable administrative and technical measures intended to protect customer information, although no electronic system can be guaranteed completely secure.

Contact

Southern Tier Tech
james@southerntiertechllc.com
(607) 425-2552